( a ) There is a seven (7) day payment requirement for all transactions if the item is in stock. Seller reserves the right to sell item ordered without notice to purchaser if this time period is not met.
( b ) Acceptable payment includes "PayPal" (in most transactions), business or personal checks. American Express cards are not accepted when choosing the payment option "Credit Card Online" during checkout process.
( c ) New Jersey Sales tax is applicable except for sales completed outside the state. .
( a ) Shipping methods are set forth below. Each have there own shipping time period, all of which are consistent with industry standards:
(1) Motor Carrier 10 days to 2 weeks (curbside delivery only)
(2) Blanket wrap 3-4 weeks (local) 6-8 weeks (remote areas)
(3) International approximately 8 weeks for overseas shipment and approximately 2 weeks for Canada port to port.
Overseas purchaser is responsible to contact local delivery company for home delivery and pays all local delivery charges.
( b ) Seller is not a shipper. It does pack, crate and ready items for trucking companies.
( c ) Shipping prices include packaging materials, crating, time and labor and insurance (direct from insurance carrier to purchaser).
( d ) Shipping prices are outlined on seller's website.
Delivery Procedures and Conditions
( a ) Blanket wrap full service delivery requires customer, in presence of delivery agents to fully inspect purchases,
only upon full acceptance in writing will item be left. Otherwise, carrier will return item to seller.
( b ) Freight delivery is to curb only. Package must be examined by customer who must note any damage on the waybill. If not accepted, item will be returned to seller.
( c ) Customer may refuse delivery and request refund.
( d ) Insurance and shipping charges to and from seller are non refundable, and there will be a 7% handling and re-stocking fee, all of which will be deducted from the refund.
( e ) Customer may choose to accept damaged packages which are specifically identified at delivery.
( f ) No returns will be accepted if the above provisions are not complied with.
( g )On international deliveries, customer is responsible for all customs and duties
( h ) All returned items must be placed in original packing material
( I ) Refunds will be made on or about 15 days after item is returned.
Shipping, Packaging, Damage Liability
( a ) Minor repairs may be repaired by blanket wrap carrier to your satisfaction or they may not be returned.
( b ) Motor carrier repairs are covered by carriers insurance and as long as damaged is noted on waybill, insurance claim will likely be accepted.
( c ) Iinsurance is not available for buyers who choose to ship with there own account.
Picking up items
( a ) Pick up times are limited to warehouse hours. There is a $35 pick up fee whether customer picks up, or whether this is done by customer's shipping customer. To arrange pick up, call seller.
Warranty on Finishes, Veneers and Solids.
Over time some veneers, specifically swirly crotch mahogany, will have a tendency to cause small hairline cracks in the finish known as "checking". All major Industry leaders have disclaimers for this phenomenon (seller describes this in better detail on website). Seller will stand behind product in all areas of finish quality, excpet for damage caused by natural tendacies or by buyer ie; burning, water damage, accidents, scratches, checking. There is a 5 year warranty on table top finishes and Veneers relating to manufacturing.